Steven R. Miller
Legal Expert in Both State & Federal Court
I specialize in California Lemon Law and have 27 years experience at the Bureau of Automotive Repair.
I offer automotive legal expert services.
I am a legal expert in both State and Federal Court.
Areas of Expertise
“I am good at what I do. I am honest, reputable, and experienced.”
Solutions-oriented Automotive Investigator with extensive experience and expertise in complaint investigation and surveillance.
- Seasoned at investigating vehicles and records, performing undercover and surveillance operations, interviewing witnesses, and taking statements.
- Highly skilled at documenting violations, preserving evidence for legal actions, testifying as an expert witness in court cases, and conducting presentations on Auto Repair act laws and regulations.
- In-depth knowledge of automotive mechanics including major repairs, engine transmission, electrical diagnosis, smog check, and auto body.
- Loyal and ethical team player with outstanding interpersonal and communication skills, proven ability to maintain privacy and confidentiality of sensitive matters, documents, and materials.
- Capable of leading other investigators to deliver projects within strict time and budget constraints.
- Proficient in Microsoft Excel and Word.
- Associate of Science Degree in Automotive Technology from Cypress College.
- Former certification as Smog Check Test Only Technician.
- Former Chief I-Car Master Technician, Master ASE Automotive Technician, and State licensed Brake and Lamp adjuster.
About Steven R. Miller
In 1990, I began my career as an automotive investigator specializing in vehicles and records to secure and verify the information needed to prosecute suspected violators. Oftentimes, I was called up on to provide undercover surveillance to ensure that suspects were in compliance with laws related to the Automotive Repair Act.
During that time, I took statements and interviewed witnesses in order to document confirmed violations that would lead to complaint resolutions for my clients. I gathered and preserved statements, affidavits, and other evidence for legal actions. I mediated and negotiated between consumers and repair facilities to resolve complaints. I write detailed investigative reports and recommended appropriate disciplinary actions. I testify in court cases as an expert witness. I deliver educational and informational presentations pertaining to Auto Repair Act laws and regulations to individuals and groups of repair dealers, trade associations, and consumer groups.
During my tenure as an automotive legal expert, I have performed the following:
- Completed thousands of successful investigations
- Met critical deadlines for projects and outcomes
- Acted as lead/technical resource person while independently investigating complex cases
- Provided technical information and guidance to other investigators during formal and consumer complaint investigations
- Assisted in prioritizing workloads and obtaining proper equipment
- Investigating vehicles and records
- Performed undercover and surveillance operations
- Interviewed witnesses
- Documented violations, preserved evidence for legal actions, testified as an expert witness in court cases, and conducted presentations on Auto Repair act laws and regulations.
I have an Associate of Science Degree in Automotive Technology from Cypress College and held certification as Smog Check Test Only Technician. I am a former Chief I-Car Master Technician, Master ASE Automotive Technician, and State licensed Brake and Lamp adjuster.
